Privacy Policy

Effective Date: January 1, 2025 | Last Updated: January 1, 2025

At Extraskills, we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.

1. Information We Collect

Personal Information

When you register, enroll in a course, or contact us, we may collect:

• Full name and date of birth
• Email address and phone number
• Mailing address
• Payment information (processed securely through third-party payment gateways)
• Educational and professional background

Non-Personal Information

We may collect non-personal information such as:

• Browser type and version
• Operating system
• IP address and geographic location
• Pages visited, time spent, and referral source
• Device information

2. How We Use Your Information

We use the collected information for the following purposes:

• To provide, maintain, and improve our courses and services
• To process enrollments and payments
• To communicate course updates, new offerings, and promotional materials
• To personalize your learning experience
• To provide customer support and respond to inquiries
• To comply with legal obligations
• To detect and prevent fraud or security issues

3. Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your browsing experience, analyze site traffic, and understand user behaviour. Types of cookies we use include:

• Essential Cookies: Required for the website to function properly
• Analytics Cookies: Help us understand how visitors interact with our website
• Marketing Cookies: Used to deliver relevant advertisements and track campaign performance

You can control cookies through your browser settings. However, disabling cookies may affect website functionality.

4. Information Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share your information in the following circumstances:

• Service Providers: With trusted third-party service providers who assist in operating our website, processing payments, or delivering services
• Legal Requirements: When required by law, court order, or government regulation
• Business Transfers: In the event of a merger, acquisition, or sale of assets
• Placement Partners: With hiring partner companies (only with your explicit consent) to facilitate job placements

5. Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:

• SSL encryption for data transmission
• Secure payment processing via trusted gateways
• Regular security audits and updates
• Access controls and employee training

While we strive to protect your data, no method of transmission over the Internet is 100% secure.

6. Your Rights

You have the following rights regarding your personal information:

• Access: Request a copy of the personal data we hold about you
• Correction: Request correction of inaccurate or incomplete data
• Deletion: Request deletion of your personal data (subject to legal obligations)
• Opt-Out: Unsubscribe from marketing communications at any time
• Data Portability: Request your data in a structured, machine-readable format

To exercise any of these rights, please contact us at Support@extraskills.live.

7. Children's Privacy

Our services are not intended for children under the age of 16. We do not knowingly collect personal information from children under 16. If we discover that a child under 16 has provided us with personal information, we will delete it immediately.

8. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites. We encourage you to review the privacy policy of every site you visit.

9. Updates to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of significant changes by posting the updated policy on our website with a revised effective date. We encourage you to review this policy periodically.

10. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy, please contact us:

• Email: Support@extraskills.live
• Phone: +91 7001765962
• Address: Sagarbhanga (Near Post Office), Durgapur-713211